Dear !fname,

Dale Hart, our Sales Manager, has told me about your recent interest in our vehicles.  I know how important a decision like this can be.

We want you to be comfortable with your decision and would like to offer any help we can provide to make the decision an easier one.  If there is anything we can do please let me know.

The !lname family is important to our business here at Rolls Royce of Beverly Hills.  That is why we have kept in touch with you this past week.  We value your privacy as well as your business, so this is the last letter you will receive from us regarding purchasing a car.

You will continue to receive our newsletter, with exclusive offers and special information for our customers and subscribers.  I hope you enjoy it and wish you happy motoring!

John Smith
General Manager