Dear !fname,

Thank you for visiting our service department!  We are dedicated to offering our customers the very best in value, selection and service.

Your decision to visit us tells me that you are serious about maintaining your vehicle.  I know that you have many choices regarding who performs this important function for you and consider it an honor that you chose us.

Please feel free to call me personally with any questions or comments you may have.  Again, thank you for coming by and we appreciate the opportunity to serve you.

Service Manager